The Dolphin Triton PS has a total of 0 reported issues across various categories. While no specific issues have been documented, users have expressed concerns primarily related to movement failures and power supply malfunctions. Common problems include the robot moving only short distances before stopping and difficulties with the power supply, which may require multiple attempts to turn on. Additionally, users have reported inconsistent cleaning performance and electrical control issues. Although troubleshooting efforts have been made, these patterns suggest potential underlying faults that may need further investigation.
Dolphin Triton PS Troubleshooting
User Reported Dolphin Triton PS Problems
- Power supply issues
- Not turning on
- Stuttering movement
- Fails to clean
- Stops after short distance
- Lights not illuminating
- Debris falls back
- Inconsistent wall climbing
- Multiple power button presses
- Age-related failures
Most Common Dolphin Triton PS Reported Problems
Technical Malfunction Issues
Multiple users report issues with the Dolphin Triton PS, primarily related to movement failures and operational inconsistencies, often despite attempts to troubleshoot and clean the device.
- Movement Failures: A significant number of users experience the robot moving only a short distance (1-2 feet) before reversing or stopping entirely. This issue is frequently reported, particularly during winter months, and persists even after users have cleaned the device and checked for obstructions.
- Inconsistent Performance: Users have noted that the robot sometimes climbs walls partially or fully but often fails to clean the entire pool. This inconsistency is reported by multiple users, indicating a potential pattern of malfunction.
- Electrical and Control Issues: Some users experience problems with the control panel, where only certain buttons illuminate, suggesting possible electrical faults. Reports indicate that the robot may power on without fully functioning.
- Troubleshooting Attempts: Many users have attempted to troubleshoot by cleaning the basket and checking the impeller motor area for debris, yet these efforts have not resolved the underlying issues.
Power and Charging Issues
Multiple users report issues with the Dolphin Triton PS, primarily related to power supply malfunctions, specifically difficulties in turning on and maintaining power during operation.
- Power Supply Not Turning On: Users frequently encounter problems where the power supply requires multiple presses of the power button before it activates. This issue is common and indicates potential internal faults or connection issues.
- Power Supply Shutting Off: Several reports detail the power supply turning on momentarily, with lights blinking for about two seconds before shutting off completely, particularly when the robot is connected. This suggests a possible overload or short circuit when the robot is plugged in.
- Normal Operation When Unplugged: Users have noted that the power supply remains operational when the robot is not connected, indicating that the issue may stem from the interaction between the robot and the power supply rather than the power supply itself.
- Troubleshooting Attempts: Many users have attempted troubleshooting by testing voltage outputs and replacing the blue power cable, yet these efforts have not resolved the issues, highlighting a need for further investigation into the power supply or robot’s internal components.
Performance Issues
Setup and Usage Issues
Customer Support Issues
Other Issues
Troubleshooting Your Dolphin Triton PS: Manufacturer's Recommendations
Power and Battery Issues
Dolphin Triton PS – Power Supply Not Turning On
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Dolphin Triton PS – Power Supply or Switch Not Working
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Movement and Operation Issues
Dolphin Triton PS – Starts and Then Stops
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Dolphin Triton PS – Not Moving
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Dolphin Triton PS – Moving in Circles
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Dolphin Triton PS – Not Turning or Only Moves in One Direction
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Performance Issues
Dolphin Triton PS – Moves but Does Not Clean
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Dolphin Triton PS – Only Cleans Part of the Pool
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Dolphin Triton PS – Floating Cable Has Kinks
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Dolphin Triton PS Pool Cleaner Not Working?
If you're experiencing issues with your Dolphin Triton PS pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.
My triton ps power supply doesn’t come on until I press the power button many times. Then it works fine.
Issue Category:
Power and Charging
Ownership Length:
N/A
Power supply not turning on
Issue Category:
Power and Charging
Ownership Length:
N/A
Triton PS 3 months old when on button is pressed only schedule buttons illuminate
Single or 1/2 run buttons and timer button does not illuminate
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
I believe those are for the Triton PS Plus (with WiFi), I’ve had my my Triton PS for three years and those are the only ones that come on.
Submit Your Own IssueMy dolphis triton is not working. It drives couple feet forward then reverses and drives a couple feet backwards, it does that a few times then stops. I’ve taken it apart. There’s no debris in the impeller motor area. It works maybe ever 1 out of every 5 or 6 tries. Sometimes it climbs half up wall then stops. Sometimes it climbs the whole wall. There’s no algae on the wall. It’s a fiberglass pool. It’s wintertime now in South Carolina so not terribly cold. It’s a salt water pool. I’ve had it for about a year and a half and it just started having these problems this winter. Please advise if anyone can assist. Thanks.
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
Exact same problem here, had ours for 3 years. Just started about a week ago
Submit Your Own IssueMy vacuum moves 1ft then it stops and it stutters the hole time
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
Same
Submit Your Own IssueMy Triton PS will is having issues with remaining on. As soon as I press the power button on the power supply, the lights blink for about 2 seconds and then completely shuts off. If the robot is not plugged into the power supply, the power supply stays on normally. I have tested voltage from the power supply and also tried changing out the blue power cable from the robot. I really need some help and would appreciate any help.
Issue Category:
Power and Charging
Ownership Length:
N/A
My just over year old Dolphin Triton PS gets stuck in this move forward a foot or two, then back a foot or two. Not cleaning full pool at all. I’ve cleaned basket and made sure impeller didn’t have any obstructions. Any guesses?
Thanks,
Jason
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
I’m having the same issue Jason. Have you found a solution? Thanks
Submit Your Own IssueMy Triton PS does a great job cleaning the pool and it 3 years old. Recently when I lift it out of the pool some of the debris falls back into the pool. Is there a simple way to repair that problem?
Issue Category:
Performance
Ownership Length:
N/A