Dolphin T45 Troubleshooting

User Reported Dolphin T45 Problems

  • Stops in water
  • Control panel connectivity
  • Moves forward only
  • Power source issues
  • Impeller compartment clean
  • Frequent replacements needed
  • Network connection problems
  • Limited movement range
  • Unresponsive after short use
  • Mechanical failure symptoms
➤ I have problems with my Dolphin T45

Most Common Dolphin T45 Reported Problems

Technical Malfunctions
2 issues
Performance
1 issues

Technical Malfunction Issues

Power and Charging Issues

Performance Issues

Setup and Usage Issues

Customer Support Issues

Other Issues

Troubleshooting Your Dolphin T45: Manufacturer's Recommendations

Power and Battery Issues

Dolphin T45 – Power-supply or switch is not working

Possible Causes Solutions
  • No voltage in the power socket in the wall.
  • The power supply is not switched ON.
  • Black power cable is not connected into the power supply inlet.
  • Check that there is voltage in the power socket in the wall.
  • Check that the power supply is plugged in and turned ON.
  • Check that the power cable is securely connected all the way into the power supply.
  • Turn the power supply OFF. Wait 30 seconds, then turn it back ON.

Movement and Operation Issues

Dolphin T45 – Pool Cleaner does not move / Red light on power supply

Possible Causes Solutions
  • The blue floating cable is not connected into the power supply.
  • An obstacle is blocking the impeller, tracks or wheels.
  • Pool cleaner is out of water.
  • Check that the blue floating cable is securely connected into the power supply.
  • Unplug the power supply. Open the impeller cover and check that nothing is trapped in the impeller.
  • Verify that nothing is blocking the tracks or wheels.

Dolphin T45 – Pool Cleaner is moving in circles

Possible Causes Solutions
  • Clogged filter basket.
  • Debris stuck in the impeller house or impeller cover.
  • Power supply incorrectly positioned.
  • Algae or pool water is out of spec.
  • Clean the filter basket.
  • Remove debris stuck in the impeller house or impeller cover.
  • Place power supply in position so that the Pool Cleaner can freely reach all the pool area.
  • Correct pool and water conditions.

Dolphin T45 – Pool Cleaner does not turn or moves in one direction only

Possible Causes Solutions
  • Debris stuck in the impeller house or impeller cover.
  • Remove debris stuck in the impeller house or impeller cover.

Performance Issues

Dolphin T45 – Pool Cleaner moves but does not clean the pool

Possible Causes Solutions
  • Clogged filter basket.
  • Debris stuck in the impeller house or impeller cover.
  • Clean the filter basket.
  • Remove debris stuck in the impeller house or impeller cover.

Dolphin T45 – Pool Cleaner cleans only part of the pool

Possible Causes Solutions
  • Power supply incorrectly positioned.
  • Not enough floating cable is released for the correct operation of the Robotic Pool Cleaner.
  • Place the power supply in a position that enables the Pool Cleaner to freely reach the entire pool area.
  • Check there is enough slack in the blue floating cable for the Pool Cleaner to reach all of the pool. Clean the filter basket.

Dolphin T45 – Blue floating cable has kinks

Possible Causes Solutions
  • Clogged filter basket.
  • Debris stuck in the impeller-house or impeller-cover.
  • Clean the filter basket.
  • Remove debris stuck in the impeller house or impeller cover.
  • To remove the kinks, stretch the floating cable out completely and let it sit for at least a day in the sun.

Dolphin T45 – Pool Cleaner does not climb the walls

Possible Causes Solutions
  • Clogged filter basket.
  • Algae on walls.
  • Unsuitable pH level.
  • Debris stuck in the impeller-house or impeller-cover.
  • Clean the filter basket.
  • Check the level of chemicals in the water. Improper levels may allow the growth of algae, making the walls slippery.
  • Adjust chemical levels and scrub walls.
  • Remove debris stuck in the impeller-house or impeller-cover.

Dolphin T45 Pool Cleaner Not Working?

If you're experiencing issues with your Dolphin T45 pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

  2. Cannot get my control panel to connect to my network. I have not changed network, The unit was working. The robot will move for a few feet and then stop completely. I have checked the impeller compartment which was clean so I know thats not the issue. I have a T45 Dophin.

    Issue Category:
    Technical Malfunctions

    Ownership Length:
    N/A

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