The Dolphin S200 has a total of 8 reported issues across 4 categories. The most common categories are Technical Malfunctions (4 issues) and Performance (2 issues). Users frequently report movement failures, with the robot often only operating for 1-2 minutes before stopping or reversing. Additionally, there are concerns about the unit failing to stay powered on, suggesting potential electrical issues. Users have attempted various cleaning and maintenance measures without success, indicating deeper underlying problems. Notably, many reports highlight that the Dolphin S200 is relatively new, raising questions about its long-term durability and reliability.
Dolphin S200 Troubleshooting
User Reported Dolphin S200 Problems
- Track issues
- Falls to one side
- Stops after 2 minutes
- Stuck filter basket
- Contents fall back
- Not moving
- Reverses unexpectedly
- Impeller problems
- Cleaning required
- Age-related issues
Most Common Dolphin S200 Reported Problems
Technical Malfunction Issues
Multiple users report issues with the Dolphin S200, primarily related to movement failures and operational inconsistencies, often despite various troubleshooting attempts.
- Movement Failures: A significant number of users experience the robot moving only briefly (around 1-2 minutes) before stopping or reversing. This issue is frequently reported and persists even after cleaning the rotator fan and checking the propeller and wheels.
- Power and Operational Issues: Some users indicate that the unit fails to stay powered on, with reports of it starting to move only to stop shortly after. This suggests potential electrical or internal component issues that may affect its continuous operation.
- Cleaning and Maintenance Attempts: Users have made various attempts to troubleshoot by cleaning the impeller, rotator fan, and other components, yet these efforts often do not resolve the malfunction, indicating deeper issues within the unit.
- Age and Usage Concerns: Many reports mention that the Dolphin S200 is relatively new (around 3 years old) and not in continuous use, raising concerns about the durability and reliability of the product over time.
Power and Charging Issues
Performance Issues
Setup and Usage Issues
Customer Support Issues
Other Issues
Troubleshooting Your Dolphin S200: Manufacturer's Recommendations
Power and Battery Issues
Dolphin S200 – Power Supply or Switch LED Not Working
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Movement and Operation Issues
Dolphin S200 – Not Moving
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Dolphin S200 – Moving in Circles
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Dolphin S200 – Not Turning or Moving in One Direction
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Dolphin S200 – Moving but Not Cleaning
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Dolphin S200 – Only Cleans Part of the Pool
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Dolphin S200 – Not Climbing Walls
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Dolphin S200 – Starts and Then Stops
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Cable Issues
Dolphin S200 – Kinks in Floating Cable
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Dolphin S200 Pool Cleaner Not Working?
If you're experiencing issues with your Dolphin S200 pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.
One of the tracks came off. Also I found a small screw. How do I put the track back on and adjust so it doesn’t come off again.
Issue Category:
Durability and Reliability
Ownership Length:
N/A
It falls to one side and does not right itself. It is an m200
Issue Category:
Performance
Ownership Length:
N/A
It will not stay on. Starts moving after 2 minutes stop. Power on, cleaned rotator fan from leavers and hair. Still no go. Only 3 years old. Not in continuous use, only in pool when needed.
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
I took the filter basket out and cleaned it and now it is stuck
Issue Category:
Setup and Usage
Ownership Length:
N/A
When I pull the vac out of the water half of the contents in the basket fall back into the pool. Any suggestions?
Issue Category:
Performance
Ownership Length:
N/A
My dolphin doesn’t move. The propeller is working and the wheels spin freely by hand
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
It moves forward about a foot and then reverses and then stops.
Issue Category:
Technical Malfunctions
Ownership Length:
N/A
Hello,
My Dolphin S200 will only operate for a few minutes before stopping. I have checked and cleaned the impeller and of course the basket. My serial # E0006AMPAL
Issue Category:
Technical Malfunctions
Ownership Length:
N/A