Dolphin Proteus DX5i Troubleshooting

What should I do if my Dolphin Proteus DX5i Pool Cleaner does not turn or only moves in one direction?

If your Dolphin Proteus DX5i is not turning or is moving in one direction only, consider these steps:

• Inspect for Blockages: Check the impeller-house and impeller-cover for any debris that may be obstructing movement. Clear any blockages found.
• Check the Filter Basket: A clogged filter can affect the cleaner’s ability to turn. Clean the filter basket to ensure optimal performance.
• Verify Cable Connection: Ensure that the floating cable is securely connected to the power supply outlet.

What actions should I take if my Dolphin Proteus DX5i Pool Cleaner moves but does not clean the pool?

If your Dolphin Proteus DX5i is moving but not cleaning the pool, follow these recommendations:

• Clean the Filter Basket: A clogged filter basket can prevent effective cleaning. Make sure to clean it regularly.
• Inspect for Debris: Check the impeller-house and impeller-cover for any debris that may be stuck. Remove any obstructions to improve cleaning efficiency.
• Ensure Proper Power Supply Positioning: Make sure the power supply is positioned correctly to allow the cleaner to reach all areas of the pool.

What should I do if the power supply or switch of my Dolphin Proteus DX5i is not working?

If the power supply or switch of your Dolphin Proteus DX5i is not functioning, follow these steps:

• Check the Power Socket: Ensure that there is voltage in the power socket where the power supply is plugged in. If there is no voltage, try a different socket.
• Verify Power Supply Connection: Make sure that the power supply is securely plugged in and turned ON. A loose connection can prevent the cleaner from operating.
• Reset the Power Supply: Turn off the power supply, wait for about 30 seconds, and then turn it back on to reset the system.

What can I do if the power supply of my Dolphin Proteus DX5i is not turning on?

If the power supply of your Dolphin Proteus DX5i is not turning on, follow these steps:

• Check the Power Socket: Ensure that there is voltage in the power socket where the power supply is plugged in. If there is no voltage, try a different socket.
• Inspect Power Supply Connection: Make sure that the power supply is securely plugged in and that the power cable is properly connected to the power supply inlet.
• Reset the Power Supply: Turn off the power supply, wait for about 30 seconds, and then turn it back on to reset the system.
• Look for Damage: Check the power supply and its cables for any signs of damage that may require repair or replacement.

Why does my Dolphin Proteus DX5i only clean part of the pool?

If your Dolphin Proteus DX5i is only cleaning part of the pool, consider these troubleshooting steps:

• Check Cable Length: Ensure that there is enough floating cable released for the cleaner to reach all areas of the pool. Insufficient cable can limit its reach.
• Inspect Power Supply Position: Verify that the power supply is positioned so that the cleaner can freely navigate the entire pool area.
• Clean the Filter Basket: A clogged filter can affect the cleaner’s ability to cover the pool effectively. Clean the filter basket regularly.

How can I resolve the issue of my Dolphin Proteus DX5i Pool Cleaner moving in circles?

If your Dolphin Proteus DX5i is moving in circles, try these troubleshooting steps:

• Examine the Filter Basket: A clogged filter basket can affect the cleaner’s navigation. Clean the filter basket to ensure proper operation.
• Check for Debris: Inspect the impeller-house and impeller-cover for any debris that may be stuck. Remove any blockages to improve movement.
• Position the Power Supply Correctly: Ensure that the power supply is positioned so that the cleaner can freely reach all areas of the pool.

What should I do if my Dolphin Proteus DX5i starts and then stops?

If your Dolphin Proteus DX5i starts and then stops unexpectedly, consider the following troubleshooting steps:

• Check for Obstructions: Inspect the cleaner for any debris that may be blocking the impeller, tracks, or wheels. Remove any obstructions to ensure smooth operation.
• Inspect the Filter Basket: A clogged filter basket can cause the cleaner to stop. Clean the filter basket after each use to maintain optimal performance.
• Verify Power Supply Connection: Ensure that the power supply is securely connected and functioning properly. A loose connection can lead to intermittent operation.

What can I do if the floating cable of my Dolphin Proteus DX5i has kinks?

If the floating cable of your Dolphin Proteus DX5i has kinks, try the following:

• Stretch the Cable: Unwind the floating cable completely and stretch it out to remove kinks. Let it sit in the sun for at least a day to help it relax.
• Inspect for Damage: Check the cable for any signs of damage that may need repair or replacement.
• Avoid Excess Cable: Ensure that you are not using more cable than necessary, as excess cable can contribute to kinking.

What can I do if my Dolphin Proteus DX5i Pool Cleaner does not move?

If your Dolphin Proteus DX5i Pool Cleaner is not moving, consider the following actions:

• Inspect the Floating Cable: Check that the floating cable is securely connected to the power supply outlet. A loose connection can hinder movement.
• Look for Obstructions: Examine the cleaner for any obstacles that may be blocking the impeller, tracks, or wheels. Remove any debris that could be causing the issue.
• Check the Power Supply: Ensure that the power supply is functioning correctly and is turned ON.