Dolphin S150 Troubleshooting

The Dolphin S150 power-supply or its switch led are not working

Cause Solution
  • No voltage in the power socket in the wall.
  • The power supply is not switched ON.
  • The power cable is not well connected into the power supply inlet.
  • Check that there is voltage in the power socket in the wall.
  • Check that the power supply is plugged in and turned ON.
  • Check that the power cable is securely connected all the way into the power supply.
  • Turn the power supply off. Wait 30 seconds then turn it back on

The Dolphin S150 Pool Cleaner does not move.

Cause Solution
  • The floating cable is not well connected into the power supply outlet.
  • An obstacle blocks the impeller, tracks or wheels.
  • Check that the floating cable is securely connected all the way into the power supply.
  • Unplug the power supply. Open the impeller cover and check that nothing is trapped in the impeller. Verify that nothing blocks the tracks or wheels.

The Dolphin S150e Pool Cleaner is moving in circles.

Cause Solution
  • Clogged filter basket.
  • Debris stuck in the impeller-house or impeller-cover.
  • Power supply incorrectly positioned.
  • Algae or pool water is out of Spec
  • Clean the filter basket.
  • Remove debris stuck in the impeller house or impeller cover
  • Place power supply in position so that the Pool Cleaner can freely reach all the pool area.
  • Correct pool and water conditions.

The Dolphin S150 Pool Cleaner does not turn or moves in one direction only.

Cause Solution
  • Debris stuck in the impeller house or impeller cover.
  • Remove debris stuck in the impeller house or impeller cover.

The Dolphin S150 Pool Cleaner moves but does not clean the pool

Cause Solution
  • Clogged filter basket.
  • Debris stuck in the impeller house or impeller cover
  • Clean the filter basket.
  • Remove debris stuck in the impeller house or impeller cover

The Dolphin S150 Pool Cleaner cleans only part of the pool.

Cause Solution
  • Power supply incorrectly positioned.
  • Not enough floating cable is released for the correct operation of the Pool Cleaner
  • Place the power supply in a position so that the Pool Cleaner
    can freely reach all the pool area.
  • Check that there is enough slack in the floating cable for the Pool Cleaner to reach all of the pool.
  • Clean the filter basket

The Dolphin S150 floating cable has kinks.

Cause Solution
  • Clogged filter basket.
  • Debris stuck in the impeller-house or impeller-cover.
  • Clean the filter basket.
  • Remove debris stuck in the impeller house or impeller cover.
  • To remove the kinks, stretch the floating cable out completely and let it sit for at least a day in the sun.

The Dolphin S150 Pool Cleaner does not climb the walls.

Cause Solution
  • Clogged filter basket.
  • Algae on walls.
  • Unsuitable pH level.
  • Debris stuck in the impeller-house or impeller-cover.
  • Clean the filter basket.
  • Check the level of chemicals in the water. Improper levels may allow the growth of algae, making the walls slippery.
  • Adjust chemical levels and scrub walls.
  • Remove debris stuck in the impeller-house or impeller-cover.

 

➤ I have problems with my Dolphin S150

Most Common Dolphin S150 Reported Problems

Setup and Usage
1 issues

Technical Malfunction Issues

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Power and Charging Issues

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Performance Issues

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Setup and Usage Issues

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Customer Support Issues

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Other Issues

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Dolphin S150 Pool Cleaner Not Working?

If you're experiencing issues with your Dolphin S150 pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

  1. When my S150 Dolphin gets to the steps to clean it turns off. This happens when the unit is partially out of the water. Does that mean there is not enough water in the pool to cover the sensor part of the dolphin. My pool is fitted with a Auto drain system.
    Thanks David

    Issue Category:
    Setup and Usage

    Ownership Length:
    N/A

    Reply Submit Your Own Issue

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