The Polaris 7240 Sport Pool Cleaner information LED flashes just after start (either pressing Power or Cycle button for less than 20 seconds)
| Cause | Solution |
|---|---|
| Floating cable may not be plugged into the control unit correctly. | Unplug floating cable from the control unit and reconnect. |
| Cleaner may not be fully submerged. | Remove cleaner from the pool and re-submerge, see Install and Submerge the Cleaner |
| Propellor may be jammed and not turning correctly. | Clean the filter canister, see Cleaning the Filter Canister. |
| Wheels may be jammed and not turning correctly. | Turn the tracks then disconnect the control unit and wait at least 20 seconds before reconnecting. If the product persists, contact your local retailer to request a diagnostic review or call Technical Support |
The Polaris 7240 Sport Pool Cleaner information LED flashes during the cleaning cycle
| Cause | Solution |
|---|---|
| Cleaner may be sucking air (lights will appear after 60 seconds air intake) |
Remove cleaner from the pool and re-submerge, see Submerging the Cleaner. |
The Polaris 7240 Sport Pool Cleaner does not stay firmly on the pool bottom
| Cause | Solution |
|---|---|
| There is air in the cleaner. | Remove cleaner from the pool and re-submerge, see Submerging the Cleaner |
| The filter canister is full or dirty | Clean the filter canister, see Cleaning the Filter Canister. |
The Polaris 7240 Sport Pool Cleaner does not or no longer climbs the pool walls
| Cause | Solution |
|---|---|
| The filter canister is full or dirty. | Clean the filter canister, see Cleaning the Filter Canister. |
| Walls of pool are slippery. Although the water seems clear, microscopic algae, invisible to the human eye, may be present in the pool. As a result the pool sides become slippery and prevent the cleaner from climbing. Check tracks for wear and replace as necessary | Do a shock chlorination treatment to reduce the pH levels in the pool. DO NOT leave the cleaner in the pool during this treatment. |
On startup the Polaris 7240 Sport Pool Cleaner does not move
| Cause | Solution |
|---|---|
| No power supply to the cleaner. | Check that the outlet to which the control unit is connected is receiving electricity. |
| Unit is turned OFF. | Press Start/Stop again. If the problem persist, contact your local retailer to request a diagnostic review or call Technical Support. |
The Polaris 7240 Sport Pool Cleaner cable is tangling in the pool
| Cause | Solution |
|---|---|
| Cable is not spread evenly in the water. | Verify the floating cable enters the water near the middle of the pool length, see Cord Tangling. Spread all of the floating cable carefully in the pool, ensuring there are no kinks or coils. |
The Polaris 7240 Sport Pool Cleaner is not cleaning effectively
| Cause | Solution |
|---|---|
| The brushes have become smooth or the “wear” indicator shows. |
Replace the brushes following the procedure in Replacing the Brushes. |
| Filter canister is full or dirty. | Clean the filter canister following the procedure in Cleaning the Filter Canister. |
| Floating cable is excessively coiled or kinked. | Make sure the floating cable is spread out over the pool. Ensure the cable is not too tightly wrapped or coiled when storing. If the problem persists, lay the cable straight in the sun to relax it and remove kinks. Follow the procedure in Cord Tangling to avoid and correct tangled cord. |
| Tire track is coming off the wheels | Verify track is properly inserted in the wheel groove. If problem persists, replace the tire track, see Replacing the Track |