Polaris 9350 Sport Troubleshooting

User Reported Polaris 9350 Sport Problems

  • Error message display
  • Wheels not turning
  • Continuous blinking light
  • Stops working suddenly
  • Unresponsive controls
  • Fan spinning issue
  • Basket cleaning problems
  • Submersion issues
  • Power connection problems
  • No movement in water
➤ I have problems with my Polaris 9350 Sport

Most Common Polaris 9350 Sport Reported Problems

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Technical Malfunction Issues

Power and Charging Issues

Performance Issues

Setup and Usage Issues

Customer Support Issues

Other Issues

Troubleshooting Your Polaris 9350 Sport: Manufacturer's Recommendations

LED Indicator Issues

Polaris 9350 Sport – Flashing Lights

Possible Causes Solutions
  • LED flashes once with one second interval.
  • LED flashes twice with one second interval.
  • LED flashes three times with one second interval.
  • Unplug the floating cable from the control unit and reconnect. If unresolved, contact local retailer or Polaris Technical Support.
  • Turn cleaner wheels to ensure they are not jammed. Check brushes for debris and start a new cleaning cycle. If unresolved, contact local retailer or Polaris Technical Support.
  • Check pump axis and propeller for debris, clean the filter, and start a new cleaning cycle. If unresolved, contact Polaris Technical Support.

Startup Issues

Polaris 9350 Sport – Does Not Move on Startup

Possible Causes Solutions
  • Not supplied with electricity.
  • Unit is turned ON but not functioning.
  • Check that the outlet is supplying electrical power.
  • Ensure one of the two programs is started and the indicator is lit. If not, disconnect and reconnect the control unit after 20 seconds. If unresolved, contact local retailer or Polaris Technical Support.

Cleaning Performance Issues

Polaris 9350 Sport – Not Cleaning Effectively

Possible Causes Solutions
  • The brushes have become smooth or show wear.
  • Filter canister is full or dirty.
  • Floating cable is excessively coiled or kinked.
  • Replace the brushes following the procedure in Replacing the Brushes.
  • Clean the filter canister following the procedure in Cleaning the Filter Canister.
  • Spread out the floating cable over the pool and ensure it is not tightly wrapped. Lay the cable in the sun to relax it if necessary.

Operational Issues

Polaris 9350 Sport – Does Not Stay Firmly on Pool Bottom

Possible Causes Solutions
  • There is air in the appliance casing.
  • The filter canister is full or dirty.
  • Remove cleaner from the pool and re-submerge.
  • Clean the filter canister following the procedure in Cleaning the Filter Canister.

Cable Issues

Polaris 9350 Sport – Cable Tangling in the Pool

Possible Causes Solutions
  • Too much cable length in the water.
  • Do not unravel the entire cable length. Place only the required length in the water and keep the rest on the side of the pool.

Polaris 9350 Sport Pool Cleaner Not Working?

If you're experiencing issues with your Polaris 9350 Sport pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

  3. My Polaris 9350 Sport has stopped working. When pressing either or both of the cycle buttons and then start, the ( i ) light begins to blink continuously. The cleaner does nothing. I’m not using an extension cord. The basket has been cleaned. The cleaner is completely submerged in the pool.
    Any idea what could be the problem?

    Reply Submit Your Own Issue

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