Polaris 9300 Sport Troubleshooting Manual: Issues and Problems

Polaris 9300 Sport Troubleshooting

The Polaris 9300 flashing indicator lights appear just after start (pressing the Power or Cycle button to start the cleaner) (< 20 seconds).

Cause	Solution
Ensure the floating cable is properly plugged into the power supply	Unplug the floating cable from the power supply and plug it again properly.
Ensure the cleaner is well submerged	Submerge the cleaner following the procedure in Section 4.1, “Submerging the Cleaner”.
Cleaner needs to be reset and start new cycle.	Press the power button OFF and then Cycle I or II Program buttons to start new cycle.
Propeller does not turn.	Please contact your local Polaris service representative.
Wheels do not turn.	Please contact your local Polaris service representative.

The Polaris 9300 flashing lights appears during the cycle.

Cause	Solution
If the cleaner sucks air for 60 seconds, the flashing light appears.	Submerge the cleaner following the procedure in Section 4.1, “Submerging the Cleaner”.

The Polaris 9300 cleaner does not stay firmly on the pool bottom.

Cause	Solution
There is air in the appliance casing.	Submerge the cleaner following the procedure in Section 4.1, “Submerging the Cleaner”.

The Polaris 9300 cleaner does not or no longer climbs the pool sides.

Cause	Solution
The filter is full or dirty	Clean the filter canister following the procedure Section 5.1, “Cleaning the Filter Canister”.
Sides of pool are slippery or slimy. Although the water seems clear, microscopic algae, invisible to the human eye, are present in the pool. As a result the pool sides become slippery and prevent the cleaner from climbing.	Do a shock chlorination treatment and slightly reduce the pH. DO NOT leave the cleaner in the pool during this treatment.

On startup the Polaris 9300 cleaner does not move.

Cause	Solution
Not supplied with electricity.	The outlet the power supply it is connected to is not supplying electrical power. Check that the outlet to which the power supply is connected is receiving electricity.
Unit is turned ON	Check that you have started one (1) of the two (2) programs and check that the indicator for the selected program is lit. If the problem persists, contact your local Polaris service representative.

The Polaris 9300 cycle I and II program indicators flash alternately.

Cause	Solution
Your cleaner has encountered a problem or a issue during its operation.	Disconnect the power supply and wait 20 seconds before reconnecting the power supply. Check that the cable is correctly connected to the power supply. Check that no debris impedes the rotation of the brushes and/or the propeller. Clean the filter. Start a new cleaning program. If the problem continues contact your local Polaris service representative.

The Polaris 9300 cleaner seems to be performing less efficiently.

Cause	Solution
The brushes have become smooth	Replace the brushes following the procedure in Section
Filter canister is full or dirty.	Clean the filter canister following the procedure in Section 5.1, “Cleaning the Filter Canister”.
Floating cable is excessively coiled or kinked.	Make sure the floating cable is spread out over the pool.

Most Common Polaris 9300 Sport Reported Problems

Polaris 9300 Sport Pool Cleaner Not Working?

If you're experiencing issues with your Polaris 9300 Sport pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.