| Problem | Solution |
|---|---|
| The Pentair Kreepy Krauly cleaner is not moving or not pulsating. | – Check that the main drain and all suction lines are closed, except for the suction line to which the cleaner is attached. – Check for debris in the filter or pump basket. – Check for debris in cleaner flapper. See page 8 for instructions. – Ensure the pool pump and filter system is capable of providing 25 gallons per minute water flow. Consult your pool professional if needed. |
| The Pentair Kreepy Krauly cleaner stays in one end of the pool. | – Check and redirect the return line water flow with an eyeball diverter. – Ensure the hose is long enough to reach the end of the pool. Refer to page 6. – Check that the cleaner has proper hose balance. Refer to page 6. |
| The Pentair Kreepy Krauly cleaner stays on the main drain. | – Ensure that the main drain is closed and seek assistance from a pool professional if necessary. – Check to be sure a main drain grate is installed. – If the main drain is not flush with the pool floor, consult your pool professional. |
| The Pentair Kreepy Krauly cleaner slows or stops and air bubbles enter the pool at the return line. | – Locate and fix the air leak causing the pump to lose its prime: – Check the hose for leaks. – Ensure the vacuum connection is submerged to prevent air from entering the system. – Inspect the pump basket lid for looseness, cracks, and worn or missing O-rings. Contact your pool professional if needed. |
| The Pentair Kreepy Krauly cleaner pulls air from, or remains at the water surface. | – Check that the dive float mechanism is operating freely and the dive float restrictors are in the correct position. See page 3. – Ensure the automatic regulator valve is properly installed and not clogged with debris. – Make sure the water level is at least 3 inches below the pool deck. – Verify that the cleaner is operating at the proper speed of 8-12 feet per minute. |
| The Pentair Kreepy Krauly cleaner stays at the shallow end steps. | – Redirect the return line water flow with an eyeball diverter if necessary. – Check the automatic regulator valve for proper installation and ensure it is not clogged with debris. – Ensure the hose is long enough to reach the furthest point of the pool, including pool steps, and check for proper hose balance. – Ensure the dive float mechanism is operating freely. See page 3. |
| The Pentair Kreepy Krauly gets stuck on pool obstructions. | – Install a Ladder Guard (P/N K12330) if the cleaner gets stuck under the pool ladder, following the instructions in the packaging. These accessories are available from your Pentair Aquatics dealer. |
| The Pentair Kreepy Krauly cleaner goes in repetitive pattern. | – Check that the swivel on top of the cleaner turns freely. – Redirect the return line water flow with an eyeball diverter as necessary. Refer to page 7. – Check the cleaner hose for bends or kinks. Lay each section flat on a surface to check for straightness. Avoid coiling the hose when removing the cleaner from the pool to prevent it from retaining a coiled shape. |