The Water Tech Blue Diamond does not pump water or move:
Solution:
a) Check to see if electric outlet (22) has power.
b) Check if transformer (16) is plugged into a grounded outlet and the blue cable assembly is plugged into the transformer.*
c) Switch the power supply “OFF” (19) and “ON” (21) buttons a few times. Allow 45 seconds between “ON” and “OFF”.
d) Check for and remove any debris such as hair, string, or leaves that may be obstructing the free movement of the Drive Pulley (5), Drive Belts (6) , or Drive Tracks (7) .
e) Check that the Drive Belts (6) and Drive Tracks (7) are properly aligned and are taut. Adjust or replace if necessary.
The Water Tech Blue Diamond does not pump water at all, or pumps slowly but moves:
Solution:
a) Check to see if propeller (1) is seized due to accumulation of hair or debris on the propellers. Remove the top screws on each outlet top (1) and clean the propeller. When reassembling the top cover, do not overtighten the screws.
b) Check to see if the filter bag (12) is thoroughly clean. Clean as necessary.
c) If a and b are negative, check the pump motors (2). If they are not functioning send the unit to your service center.
The Water Tech Blue Diamond does not move but does pump water:
Solution:
a) Check to see if forward/reverse motion is obstructed by foreign matter; hair, debris, etc. on drive belts (6) or drive tracks (7) or there is an entanglement with the power cord. Clean as necessary.
b) Check if drive belts (6) have slipped out of place. Also check for proper tension of drive belts (6). If necessary replace belts.
c) Check for loose drive motor (3) connections.
d) If a, b, and c are negative, check the Master and Slave motors. If one or the other is not functioning, send the unit to your service center.
The Water Tech Blue Diamond does not pick up dirt and debris:
Solution:
a) Check 2a and 2b of this guide.
b) Check the Intake Valve Flaps (23) on the underside of your unit. The Flaps should move freely to open and close. Clean and free the Valve Flaps (23) if necessary.
The Water Tech Blue Diamond does not seem to cover the entire pool:
Solution:
a) Most likely a thorough cleaning of the filter bag (12) is needed.
b) Check to see that the blue cable (15) is properly spread out and is untangled.
c) Allow the unit to run in the pool for the entire cleaning cycle.
d) Make sure that the Floating Handle (14) is locked diagonally across the top of your unit’s body.
e) Check that the Pump Motor (2) is operating. Please refer to the Troubleshooting section titled “Moves But Does Not Pick Up Dirt And Debris”
f) After following all of the above, if there is still a problem, call your dealer for specific additional assistance.
Remote control (optional) does not operate properly:
Solution:
a) Check the battery in the Remote Control Transmitter (25), replace if necessary.
b) Make sure that you activate the RC System (25) no more than 30 meters away from the Transformer, pointing the control box to the antenna.
c) If there is still a problem with the RC System (25), call your service center for assistance.
Debris Comes Out Of The Water Tech Blue Diamond When Removing It From Pool (Bottom Lid Does Not Close Properly)
Solution:
a) Lock Tab (24)s -Check that the Lock Tabs (24) are not warped. They should be straight and aligned with the unit’s body.
b) Intake Valves (23) – Check that the Intake Valve Flaps on the underside of your unit (in the Bottom Lid ) move freely to open and close. Clean Flaps if necessary
The Water Tech Blue Diamond cable is twisted:
Solution:
a) Reverse the diagonal position of the handle.
b) Use the E-Z swivel as shown bellow.