| Problem | Cause | Solution |
|---|---|---|
| The Pentair Racer cleaner doesn’t move or moves slowly. | Filter or booster pump issues, debris in wall fitting screen, incorrect flow, leaks in hose connections, debris in gear teeth, rear wheels not spinning freely. | – Ensure filter pump and booster pump are on and moving water; clean pool filter system if necessary. – Clean wall fitting screen. – Adjust flow using the Flow Gauge and adjust at the wall fitting. – Check hose connections and swivels for leaks. – Clear debris from gear teeth by rotating front wheels backward. – Check rear wheels and replace if they do not spin freely. |
| The Pentair Racer cleaner hangs at steps. | Wheels not reversing properly. | – Ensure the front wheels reverse approximately every 2-1/2 minutes. |
| The Pentair Racer cleaner tilts to one side. | Full debris bag or part of its normal operation during a turn cycle. | – Empty the debris bag if it is full. – Observe the cleaner for a few minutes to see if it repositions itself upright. |
| The Pentair Racer cleaner does not go in reverse. | Wheels not reversing properly, incorrect flow. | – Ensure the front wheels reverse approximately every 2-1/2 minutes. – Check and adjust flow using the Flow Gauge and adjust at the wall fitting. |
| The Pentair Racer cleaner will not climb. | Full debris bag, incorrect flow, thrust jet position. | – Empty the debris bag if full. – Check and adjust flow using the Flow Gauge and adjust at the wall fitting. – Reposition the thrust jet to increase climbing. |
| The Pentair Racer hoses tangling in loops. | Hose length too long, hose floats misplaced, swivels not spinning freely, kinks or bends in hose. | – Adjust the length of the feed hose. – Ensure the hose floats are spaced correctly. – Replace swivels if they do not spin freely. – Straighten out any kinks or bends in the hose. |
| The Pentair Racer sweep hose caught in vacuum tube. | Sweep hose regulator valve not fully open. | – Ensure the sweep hose regulator valve is fully open. |
| Booster pump very noisy. | Filter or booster pump issues, leaking wall fitting. | – Ensure filter pump and booster pump are on and moving water; clean pool filter system if necessary. – Check wall fitting and replace O-ring if leaking. – Consult a pool professional for booster pump issues. |
| The Pentair Racer brush on front of cleaner is not spinning. | Tangled debris. | – Ensure the scrubber is free of tangled debris. – Check that the front wheels and brush rotate simultaneously. |
| The Pentair Racer rear wheels dragging/not spinning. | Tangled debris. | – Ensure the wheel sleeve is free of tangled debris. – Remove the wheel if necessary to clear debris. |
| The Pentair Racer rear wheels falling off. | Tangled debris. | – Clear any tangled debris from the wheel sleeve. – Remove the wheel by pulling straight off the sleeve to remove debris if needed. |
| The Pentair Racer night cruize LEDs are not illuminated during cleaner operation. | Debris clogging generator turbine. | – Clean debris from generator turbine by removing the left rear wheel and using a paper clip to rotate the generator turbine paddle through the access hole. |
Pentair Racer Troubleshooting
Most Common Pentair Racer Reported Problems
Technical Malfunction Issues
No value found for field: technical_malfunctionsPower and Charging Issues
No value found for field: power_and_chargingPerformance Issues
No value found for field: performanceSetup and Usage Issues
No value found for field: setup_and_usageCustomer Support Issues
No value found for field: customer_supportOther Issues
No value found for field: otherPentair Racer Pool Cleaner Not Working?
If you're experiencing issues with your Pentair Racer pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.
My Racer continually returns to the same location, which is head-first into the bottom step of the pool. Once there it stays there for an extended period of time and at times I have to point the Racer in a different direction, only to return witihin a few minutes. Pump pressure is great, tail sweep is strong, debris bag is not overloaded, wheels turning well.
Issue Category:
Performance
Ownership Length:
N/A
Racer goes to and just stays there until reverse kicks in. Then half the time it goes back and the wheels just spin and it goes nowhere. I have good pressure and have adjusted jet to all positions with no change. What else can I do?
Submit Your Own IssuePentair racer is floating most of the time and it wont stay in the bottom of the pool
Submit Your Own IssueI have a pentair racer LS pool cleaner. It rolls but that’s about it. It does not vacuum up anything. Any help would be appreciated.
Submit Your Own Issueright front wheel does not move along with the left front wheel
Submit Your Own Issuethe tires dont seem to turning as normal, slower… can not move up pool walls at all.
Submit Your Own IssueMy Pentair racer stops at stairs, everything else appears to work
Submit Your Own Issue