Hayward PoolVac XL Troubleshooting

The Hayward PoolVac XL Slow/no forward movement

Cause Solution
  • Lack of/improper water flow through cleaner
  • Check water flow with Flow Gauge and adjust as per Step 5
  • Blockage of the Cleaner throat
  • Clear blockage
  • Worn shoes
  • Replace shoes
  • Worn wings
  • Replace wings
  • Improper cleaner model for application
  • Call 1300 POOLS 1

The Hayward PoolVac XL Cleaner fails to climb vertical walls gunite/concrete pool

Cause Solution
  • Improper shoes for application
  • Call 1300 POOLS 1
  • Lack of/improper water flow through cleaner
  • Check water flow with Flow Gauge and adjust as per Step 5
  • Blockage of the Cleaner throat
  • Clear blockage
  • Worn shoes
  • Replace shoes
  • Worn wings
  • Replace wings
  • Hose too short
  • Install additional hose sections per installation instructions.
  • Improper tension on rear flap
  • Turn rear flap adjuster to III

The Hayward PoolVac XL Cleaner climbs to water surface and sucks air

Cause Solution
  • Too much/improper water flow through cleaner
  • Check water flow with Flow Gauge and adjust as per Step 5
  • Improper tension on rear flap
  • Turn rear flap adjuster to position 1. If still climbing too much, reduce water flow until proper operation is achieved.
  • Steering failure
  • Check and clean rear screen
  • Check to see that cone gear is free and rotates smoothly in both directions
  • Check medium turbine and spindle gear assemblies for malfunction

The Hayward PoolVac XL Cleaner head “floats”

Cause Solution
  • Cleaner head is HEAVIER than WATER, and should not “float
  • Remove all air from cleaner head. Stop all air from entering the pool through the return lines. If cleaner head and hose are covered with fine bubbles, give the hose a good tug. This will release the air bubbles and allow the cleaner head to settle to the bottom of the pool until the hose is covered with bubbles again.
  • The Cleaner head is actually bottom of the pool by the cleaner hose, or return line flow –either at the surface or at the bottom of the pool –or both.
  • Readjust return outlets to prevent water flow interfering with cleaner head and/or hose

The Hayward PoolVac XL Cleaner sticks at steps, corners, etc.

Cause Solution
  • Improper water flow
  • Check water flow with Flow Gauge and adjust as per Step 5
  • Worn shoes
  • Replace shoes
  • Worn wings
  • Replace wings
  • Hose too short
  • Install additional hose sections per installation instructions
  • Steering failure
  • Check and clean rear screen
  • Check to see that cone gear is free and rotates smoothly in both
    directions
  • Check steering program and troubleshoot –then:
    1. clean, repair or replace gearbox
    2. check pod/Aframe connection and REPLACE IF NECESSARY. DO NOT ATTEMPT TO RETIGHTEN LOOSE PODS.
    3. check medium turbine and spindle gear assemblies
➤ I have problems with my Hayward PoolVac XL

Most Common Hayward PoolVac XL Reported Problems

No categorized comments found for this post.

Technical Malfunction Issues

No value found for field: technical_malfunctions

Power and Charging Issues

No value found for field: power_and_charging

Performance Issues

No value found for field: performance

Setup and Usage Issues

No value found for field: setup_and_usage

Customer Support Issues

No value found for field: customer_support

Other Issues

No value found for field: other

Hayward PoolVac XL Pool Cleaner Not Working?

If you're experiencing issues with your Hayward PoolVac XL pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

Submit an Product Issue for Hayward PoolVac XL

The maximum upload file size: 10 MB. You can upload: image. Links to YouTube, Facebook, Twitter and other services inserted in the comment text will be automatically embedded. Drop file here