Hayward Aquavac 600 Troubleshooting Manual: Issues and Problems

Hayward Aquavac 600 Troubleshooting

The Hayward Aquavac 600 Lights on PS: No lights

Connect Power Supply to appropriate GFCI Outlet

	Cause	Solution
	If connected and still no power	Verify that the power outlet works properly • GFCI not tripped • Main breaker not tripped • Try another power outlet
	If power outlet is ok but still no light on Power Supply	Replace Power Supply cord Replace Power Supply

The Hayward Aquavac 600 Lights on PS: Fast flashing blue light

The Power Supply can’t detect or communicate with the cleaner

	Cause	Solution
	Floating cable not properly connected to Power Supply Floating cable connection issue with motor box Floating cable is damaged (loss of conductivity)	Disconnect and reconnect floating cable to Power Supply Press Pause/Play Button Try to Power Cycle the Power Supply Try to perform a full reset of Power Supply Clean male and female connector pins if corrosion is observed (Use electrical connector cleaner) Floating cable needs to be serviced Motor Box needs to be serviced

The Hayward Aquavac 600 Lights on PS: Fast flashing red light

	Cause	Solution
	The cleaner is experiencing an issue that can be resolved by the user, unable to communicate with cleaner after it has established a good connection	Cleaner stuck on an obstacle – Relocate the cleaner Drive Motor block – Remove any object or debris from rollers or drive train Pump is blocked – Clean pump and thrust sleeve

The Hayward Aquavac 600 Lights on PS: Medium flashing yellow Light

The Power Supply is overheating (Limp Mode) cleaner is still operating at reduced power

	Cause	Solution
	Power Supply is exposed for a long period of time to very high temperature or excessive solar load	Relocate the Power Supply in a shady or cooler area Let the Power Supply cool down

The Hayward Aquavac 600 Lights on PS: System Fault Detected

System Fault Detected

	Cause	Solution
	3 unresolved consecutive errors Major system malfunction	Disconnect the Power Supply Disconnect the cleaner power cord from the Power Supply Reconnect the Power Supply Reconnect the cleaner

The Hayward Aquavac 600 Lights on PS: Slow flashing yellow light

The System is stuck in Bootloader mode

	Cause	Solution
	Power Supply does not respond to any action Impossible to established Wi-Fi connection This happened during or just after the Power Supply Firmware Update	Power cycle the power supply for 10 secs Go back to your app to complete the update process

The Hayward Aquavac 600 Cleaning the pump and thrust sleeve

Symptoms	Cause	Solution
Flashing Red on Power Supply Cleaner not moving AquaVac Connect App displays Pump error message (AV650 Only)	Debris is getting stuck in the shaft/bearings or impeller of the pump (Canister)	Remove canister from cleaner Manually, verify that the pump coupling is turning freely by spinning it With your finger, verify that the pump shaft is turning freely Try to start the cleaner (By Pressing the Start button on the PS) without the canister and see if the shaft coupling is turning (Will stop automatically when out of water) Wash the shaft/bearings and impeller by plunging it up and down in the pool then turn the bottom coupling with your finger until the shaft spins freely Repeat if still not spinning easily

The Hayward Aquavac 600 Reset Wi-Fi connection on mobile device

Cause	Solution
Go on your mobile device Wi-Fi setting	Select AquaVac network Forget the AquaVac network
Identify the corresponding Aquavac SSID as shown on label on power supply (AQUAVAC650_XX:XX)	Choose the AquaVac Wi-Fi network and enter password (Default: HaywardAVC650 ) Wait for connection to be established
Go on your mobile device Wi-Fi settings	Turn on airplane mode Turn on Wi-Fi Select AquaVac network

The Hayward Aquavac 600 Forgot/Wrong Wi-Fi Password

Cause	Solution
You forgot or have entered the wrong 13 character password	Go on your mobile device Wi-Fi settings Select AquaVac network Forget the AquaVac network Identify the corresponding AquaVac SSID as shown on label on power supply (AQUAVAC650_XX:XX) Choose the AquaVac Wi-Fi network and enter password (Default: HaywardAVC650 ) Wait for connection to be established
PS Wi-Fi not connected to mobile device	Open the Wi-Fi settings on the mobile device Make sure Wi-Fi is enabled Identify the corresponding Aquavac SSID as shown on label on power supply (AQUAVAC650_XX:XX) Choose the AquaVac Wi-Fi network and enter password (Default: HaywardAVC650 ) Wait for connection to be established
Wi-Fi is off on mobile device	Go to your mobile device Wi-Fi settings Turn Wi-Fi on Reconnect to the AquaVac network if not connecting automatically (auto login enabled)
Re-initialize comm. with power supply	Go to your mobile device Wi-Fi settings Turn Wi-Fi off Turn Wi-Fi on Reconnect to the AquaVac network if not connecting automatically (auto login enabled)

Most Common Hayward Aquavac 600 Reported Problems

Hayward Aquavac 600 Pool Cleaner Not Working?

If you're experiencing issues with your Hayward Aquavac 600 pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

Sassi

August 3, 2024 at 8:25 am

Clignotant bleu rapide , problème de communication entre boîtier et robot. Malgré multiples branchement retranchement, entre prise mur et connecteur boîtier toujours rien. Nettoyage des broche mâle et femelle rien …. très énervant. Ne sait pas quoi faire
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Michelle Butler

June 1, 2024 at 11:42 pm

It doesn’t want to move all of a sudden. Sometimes it does, slowly, but after a few moments it stops. The light on the vac is lit, on the control panel it goes to solid green, no blue, then reverts back to blinking red.
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Robert

May 28, 2024 at 7:04 pm

Aquavac 650 will not turn on. Blue lights circle flashing and yellow wifi flashing. Will not turn on.
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Kara

March 25, 2024 at 8:40 pm

Lights seem fine. They are green.
Seems like there isn’t any bubbles or moment out of the top vent anymore. Not sure if anything is working when I press the bottoms to start.
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Elaine Crippen

December 7, 2023 at 10:55 pm

Our vacuum keeps going in circles. We reset it and it still won’t work correctly. What else can I do?
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- FAWZY Beshara
  
  June 14, 2024 at 3:38 pm
  
  Our vacuum keeps going in circles. We reset it and it still won’t work correctly. What else can I do?
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HRobinson

August 11, 2023 at 8:41 pm

What are common issues with the 600 if it randomly has started turning over, going to corners and stopping and overall not completing a full clean cycle? A new behavior.
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