What should I do if the power supply or switch of my Dolphin T55i is not working?
If the power supply or switch is not functioning, follow these troubleshooting steps:
- Check Wall Socket: Ensure there is voltage in the wall socket where the power supply is plugged in.
- Power Supply Status: Verify that the power supply is plugged in and turned ON. If it is not, switch it ON.
- Secure Connections: Make sure the black power cable is securely connected to the power supply inlet. If necessary, unplug and reconnect it.
What should I do if my Dolphin T55i pool cleaner does not move and the power supply shows a red light?
If your Dolphin T55i is not moving and the power supply has a red light, take these steps:
- Check Cable Connection: Ensure the blue floating cable is properly connected to the power supply.
- Inspect for Obstacles: Look for any obstacles that may be blocking the impeller, tracks, or wheels. Clear any debris found.
- Water Level: Confirm that the pool cleaner is submerged in water, as it will not operate out of water.
How can I resolve the issue if my Dolphin T55i pool cleaner is moving in circles?
If your Dolphin T55i is moving in circles, consider the following troubleshooting actions:
- Check for Blockages: Inspect the impeller house and tracks for any debris that may be causing the cleaner to move erratically. Remove any obstructions.
- Inspect Filter Basket: A clogged filter basket can affect movement. Clean the filter basket to ensure proper operation.
- Power Supply Position: Ensure the power supply is positioned correctly to allow the cleaner to reach all areas of the pool.
What should I do if my Dolphin T55i pool cleaner does not turn or moves in one direction only?
If your Dolphin T55i is not turning or only moves in one direction, follow these steps:
- Check for Debris: Inspect the impeller house and cover for any debris that may be stuck. Remove any found obstructions.
- Inspect Tracks and Wheels: Ensure that nothing is blocking the tracks or wheels, which could prevent proper movement.
- Power Supply Position: Verify that the power supply is positioned correctly to allow the cleaner to navigate the pool effectively.
What should I do if my Dolphin T55i pool cleaner moves but does not clean the pool?
If your Dolphin T55i is moving but not cleaning effectively, take these troubleshooting steps:
- Clean the Filter Basket: A clogged filter basket can impede cleaning performance. Remove and clean it regularly.
- Inspect for Debris: Check for debris stuck in the impeller house or impeller cover that may be affecting cleaning.
- Evaluate Water Conditions: Ensure the pool water is balanced and free of excessive algae or debris that could hinder cleaning.
How can I address the issue if my Dolphin T55i cleans only part of the pool?
If your Dolphin T55i is only cleaning part of the pool, consider the following actions:
- Power Supply Position: Ensure the power supply is positioned to allow the cleaner to reach the entire pool area.
- Check Cable Length: Verify that there is enough slack in the blue floating cable for the cleaner to access all areas of the pool.
- Inspect for Clogs: Clean the filter basket to ensure it is not clogged, which could affect cleaning coverage.
What should I do if the blue floating cable of my Dolphin T55i has kinks?
If the blue floating cable has kinks, follow these steps:
- Stretch the Cable: Unwind the cable completely and stretch it out to remove kinks. Let it sit in the sun for at least a day to help it regain its shape.
- Inspect for Damage: Check the cable for any signs of damage that may affect performance. If damaged, consider replacing it.
- Ensure Proper Storage: When not in use, store the cable properly to prevent kinks from forming in the future.
How can I troubleshoot if my Dolphin T55i pool cleaner does not climb the walls?
If your Dolphin T55i is not climbing the walls, consider these troubleshooting steps:
- Check for Clogs: Inspect the filter basket and impeller house for any debris that may be affecting performance. Clean as necessary.
- Evaluate Water Chemistry: Ensure the pool water is properly balanced. Improper pH levels can make walls slippery and hinder climbing.
- Inspect for Algae: Check for algae growth on the walls, which can prevent the cleaner from climbing. Adjust chemical levels and scrub the walls if needed.
How can I improve the cleaning performance of my Dolphin T55i?
To enhance the cleaning performance of your Dolphin T55i, consider the following troubleshooting actions:
- Clean the Filter Basket: A clogged filter basket can impede performance. Remove and clean it regularly, ideally at least once a week.
- Check for Obstructions: Inspect the impeller, tracks, and wheels for any debris that may be blocking movement. Clear any found obstructions.
Are there risks associated with leaving the Dolphin T55i in the pool for long periods?
Yes, there are potential risks if the Dolphin T55i is left in the pool for extended periods:
- Chemical Damage: High levels of chlorine or other chemicals can degrade the materials of the cleaner over time.
- Mechanical Wear: Continuous operation without breaks can lead to mechanical wear and tear.
How can I troubleshoot Wi-Fi connectivity issues with my Dolphin T55i?
If you are experiencing Wi-Fi connectivity issues with your Dolphin T55i, follow these steps:
- Check Signal Strength: Ensure the power supply is within range of your Wi-Fi router. Weak signals can cause connectivity issues.
- Restart the App: Close and reopen the MyDolphin™ Plus app to refresh the connection.
- Use Bluetooth as a Backup: If Wi-Fi connectivity fails, switch to Bluetooth for a temporary connection until the Wi-Fi issue is resolved.