Dolphin Liberty 400 Troubleshooting

The Dolphin Liberty 400 doesn’t charge

Cause Solution
  • Robot’s Battery LEDs are blinking in a special pattern (central LED
    – then right and left LEDs). The issue occurred while the robot was connected to the charger
  • In case the robot feels hot to the touch: charge the robot in a shaded location or when the temperature is low, for example: overnight / indoors.
  • In case the robot feels cold to the touch: try charging the robot in a warmer location.
  • The Power Unit doesn’t show any LEDs at all
  • Try connecting the charger to a different power outlet.
    Make sure that the charger LED is on.
  • The Power Button LED is red
  • Try disconnecting the charger from the Power Unit and
    connecting it back a few times.
  • Check whether an object is blocking the connection between the charger and the Power Unit.
  • The charging process stops, and the Power Button LED is blinking red for a short period of time
  • Make sure that the charger is connected properly.
  • Check whether an object is blocking the connection between the charger and the Power Unit.
  • Charging progress is stuck: one of the battery LEDs is blinking and
    doesn’t switch to the steady light after a long period of time
  • Check that the charger LED turns on.
  • Make sure that the charger is connected properly.
  • Check whether an object is blocking the connection between the charger and the Power Unit.
  • Charge overnight in a cooler location.

The Dolphin Liberty battery is not full after charging

Cause Solution
  • The robot’s battery discharges while the robot is turned off
  • Fully charge the robot (until all battery LEDs are steady green), make sure that the robot is turned off. Do not start the cleaning process. Check the battery status after 2 days. If the battery charge level is significantly lower – contact Customer Care.

The Dolphin Liberty Red LED light appears above the power button

Cause Solution
  • Make sure there’s nothing stuck in the tracks or brushes. Clean the filter and make sure it’s not clogged. Disconnect and reconnect the charger 3 times.

The Dolphin Liberty will not start the cleaning cycle. The Power Button LED is red

Cause Solution
  • The charging process works properly The robot finishes a 90-minute cleaning cycle During the Eco mode and Cycle Selector, the robot will climb the walls even if configured otherwise
    The robot will not respond to Click-UpTM properly – will start the cleaning cycle instead of waiting at the wateline
  • Contact Customer Care: wecare@maytronics.com
  • The charger is connected to the robot
  • Disconnect the charger and press on the robot’s power button to operate.
  • The charger is disconnected from the robot. The charging process works properly
  • Contact Customer Care: wecare@maytronics.com
➤ I have problems with my Dolphin Liberty 400

Most Common Dolphin Liberty 400 Reported Problems

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Technical Malfunction Issues

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Power and Charging Issues

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