Aiper Surfer S1 Troubleshooting

User Reported Aiper Surfer S1 Problems

  • Propellers not moving
  • Device turns off
  • Spins in circles
  • Incomplete charging
  • App communication issues
  • Stuck on bubbler
  • Cleaning performance issues
  • One propeller malfunctioning
  • Random resets
  • Unstable movement
I have problems with my Aiper Surfer S1

Most Common Aiper Surfer S1 Reported Problems

Performance
3 issues
Technical Malfunctions
1 issues
Power and Charging
1 issues

Technical Malfunction Issues

No value found for field: technical_malfunctions

Power and Charging Issues

No value found for field: power_and_charging

Performance Issues

No value found for field: performance

Setup and Usage Issues

No value found for field: setup_and_usage

Customer Support Issues

No value found for field: customer_support

Other Issues

No value found for field: other

Aiper Surfer S1 Cordless Robotic Pool Cleaner Not Working?

If you're experiencing issues with your Aiper Surfer S1 pool equipment, you're not alone. Many users have faced similar challenges and have shared their experiences to help others troubleshoot and resolve these problems.

  1. I have full batttery but the surfer does not move. The retention/collection fans spin but the rear propellers do not move. I have tried controlling it manually and the starboard side propellers do not works but the port will not work.

    Issue Category:
    Technical Malfunctions

    Ownership Length:
    N/A

    Reply Submit Your Own Issue
  2. My Aiper Surfer S1 Cordless Robotic Pool Skimmer was working and doing its rounds well. Now what It does most of the time just turn around and round in the same spot.i tried turning off and off and pressing the Play /start button to hope it resets but still no progress. Why? And what can I do about that ??

    Issue Category:
    Performance

    Ownership Length:
    N/A

    Reply Submit Your Own Issue
  3. The software on the app is not communicating with the device as most of the times states it is not charging or stuck and physically I see it running on its own and is under the sun. So the app has glitches I would say. Is there a way to fix the app communicating to the surfer?

    Reply Submit Your Own Issue
  4. One of the propellers on the Aiper S1 is not working. There’s no debris blocking the device. The propeller is tighter to manually turn than the other but if I flick it with my finger several times it will run for a minute but gets stuck again.

    Purchased Jun 7 2024 from Aiper

    Reply Submit Your Own Issue
  5. Second use – it will stand up with the front treads a few inches off the ground, then goes all the way upright, then plops back down and does it again. I have it on floor cleaning only. It didn’t do this when I used it the first time. Also, doesn’t seem to be cleaning?

    Reply Submit Your Own Issue
  6. My Surfer S1 will go parallel to the pool side most of the time, then it changes to
    diagonal to the pool sides. It cleans well when it travels parallel to the sides of the pool but not when it travels diagonally. It also does too many Wheeles. How can these things be fixed?

    Reply Submit Your Own Issue

Submit an Product Issue for Aiper Surfer S1

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